TERMS AND CONDITIONS
TERMS AND CONDITIONS
These terms and conditions (the "Terms andConditions") govern the use of www.wtinetworks.com(the "Site"). This Site is owned and operated by Koren MarieWise. This Site is an ecommerce website.
By using this Site, you indicate that you have read andunderstand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTIONCLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ ITCAREFULLY.
Intellectual Property
All content published and made available on our Site is theproperty of Koren Marie Wise and the Site's creators. This includes, but is notlimited to images, text, logos, documents, downloadable files and anything thatcontributes to the composition of our Site.
User Contributions
Users may post the following information on our Site:
- Public comments.
By posting publicly on our Site, you agree not to actillegally or violate these Terms and Conditions.
Accounts
When you create an account on our Site, you agree to thefollowing:
1. You are solely responsible for your account andthe security and privacy of your account, including passwords or sensitiveinformation attached to that account; and
2. All personal information you provide to usthrough your account is up to date, accurate, and truthful and that you willupdate your personal information if it changes.
We reserve the right to suspend or terminate your accountif you are using our Site illegally or if you violate these Terms andConditions.
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Sale of Services
These Terms and Conditions govern the sale of servicesavailable on our Site.
The following services are available on our Site:
- Training and Consulting.
The services will be paid for in full when the services areordered.
These Terms and Conditions apply to all the services thatare displayed on our Site at the time you access it. All information,descriptions, or images that we provide about our services are as accurate aspossible. However, we are not legally bound by such information, descriptions, orimages as we cannot guarantee the accuracy of all services we provide. Youagree to purchase services from our Site at your own risk.
We reserve the right to modify, reject or cancel your orderwhenever it becomes necessary. If we cancel your order and have alreadyprocessed your payment, we will give you a refund equal to the amount you paid.You agree that it is your responsibility to monitor your payment instrument toverify receipt of any refund.
User Goods and Services
Our Site allows users to sell goods and services. We do notassume any responsibility for the goods and services users sell on our Site. Wecannot guarantee the quality or accuracy of any goods and services sold byusers on our Site. However, if we are made aware that a user is violating theseTerms and Conditions, we reserve the right to suspend or prohibit the user fromselling goods and services on our Site.
Payments
We accept the following payment methods on our Site:
- CreditCard; and - PayPal.
When you provide us with your payment information, youauthorize our use of and access to the payment instrument you have chosen touse. By providing us with your payment information, you authorize us to chargethe amount due to this payment instrument.
If we believe your payment has violated any law or theseTerms and Conditions, we reserve the right to cancel or reverse yourtransaction.
Refunds
Refunds for Services
We provide refunds for services sold on our Site asfollows:
- Training
1.All tuition and fees paid by the participant shall befully refunded, less a $25 processing fee, if requested within seven (7)business days after signing up for a course and before classes start.
2.Cancellation requests received up to three (3) businessdays before classes start will receive a 50% refund, less a $25 processing fee.
3.Cancellation requests received 24 hours or less before classes start or participants who fail to appear for class will be billed for the full class.
4.Participant cancellation requests received after classes start are non-refundable.
5.Tuition fees paid for an enrollment application that is rejected by Wise Technical Innovations prior to class starting, shall be fully refunded, minus a $25 processing fee.
6.No shows and cancellations not made within the specifiedcancellation period will incur the full cost of tuition.
7.All refunds shall be returned within thirty (30) days, orone billing cycle, through the same manner of initial payment, minus a $25processing fee.
8.To request a refund, submit an email request totraining@wtinetworks.com.
4.1.2. For Self-Paced or On-Demand Classes Purchased Through WTI’s LMS Platform 1. Due to the digital nature of the training course, we are unable to provide refunds on any purchases. In most cases you have paid for services and/or products and seen the results of using them and received profit from the efforts or deployment and usage of licensed, online products or services.
2.If you do not see a return on investment (ROI) that was promised, Wise Technical Innovations LLC will do everything in its power to ensure that the lack is made up to you in some way. If you are still not satisfied, submit an email request to training@wtinetworks.com to request a refund.
3.Accounts cancelled/terminated by Wise Technical Innovations LLC for violating our terms of service, such as spamming or similar violation, do not qualify for a refund.
Consulting
1. All fees paid by the participant shall be fullyrefunded, less a $25 processing fee, if requested within seven (7) businessdays after signing up for a consultation session.
2.Cancellation requests received up to three (3) businessdays before a consultation session start will receive a 50% refund, less a $25processing fee.
3.Cancellation requests received 24 hours or less before aconsultation session start or participants who fail to appear for aconsultation session will be billed for the full session.
4.Participant cancellation requests received after aconsultation session start are non-refundable. 5.Fees paid for a consultationsession that is rejected by Wise Technical Innovations prior a consultationsession starting, shall be fully refunded, minus a $25 processing fee.
6.No shows and cancellations not made within the specifiedcancellation period will incur the full cost of the consultation session.
7.All refunds shall be returned within thirty (30) days, orone billing cycle, through the same manner of initial payment, minus a $25processing fee.
8.To request a refund, submit an email request toprotect@wtinetworks.com.
Consumer Protection Law
Where any consumer protection legislation in yourjurisdiction applies and cannot be excluded, these Terms and Conditions willnot limit your legal rights and remedies under that legislation. These Termsand Conditions will be read subject to the mandatory provisions of thatlegislation. If there is a conflict between these Terms and Conditions and thatlegislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or servicesthat we do not own or control. We are not responsible for the content,policies, or practices of any third party website or service linked to on ourSite. It is your responsibility to read the terms and conditions and privacypolicies of these third party websites before using these sites.
Limitation of Liability
Koren Marie Wise and our directors, officers, agents,employees, subsidiaries, and affiliates will not be liable for any actions,claims, losses, damages, liabilities and expenses including legal fees fromyour use of the Site.
Indemnity
Except where prohibited by law, by using this Site youindemnify and hold harmless Koren Marie Wise and our directors, officers,agents, employees, subsidiaries, and affiliates from any actions, claims,losses, damages, liabilities and expenses including legal fees arising out ofyour use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of theCommonwealth of Virginia.
Dispute Resolution
Subject to any exceptions specified in these Terms andConditions, if you and Koren Marie Wise are unable to resolve any disputethrough informal discussion, then you and Koren Marie Wise agree to submit theissue first before a non-binding mediator and to an arbitrator in the eventthat mediation fails. The decision of the arbitrator will be final and binding.Any mediator or arbitrator must be a neutral party acceptable to both you andKoren Marie Wise. The costs of any mediation or arbitration will be sharedequally between you and Koren Marie Wise.
Notwithstanding any other provision in these Terms andConditions, you and Koren Marie Wise agree that you both retain the right tobring an action in small claims court and to bring an action for injunctiverelief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in theseTerms and Conditions are found to be inconsistent or invalid under applicablelaws, those provisions will be deemed void and will be removed from these Termsand Conditions. All other provisions will not be affected by the removal andthe rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to timein order to maintain compliance with the law and to reflect any changes to theway we operate our Site and the way we expect users to behave on our Site. Wewill notify users by email of changes to these Terms and Conditions or post anotice on our Site.
Contact Details
Please contact us if you have any questions or concerns.Our contact details are as follows:
(757) 676-2205 koren@wtinetworks.com 9570 27th BayStreet
You can also contact us through the feedback form availableon our Site.
EffectiveDate: 23rd day of May, 2022